F. Amini, A. M. Mazidi Sharaf Abadi, S. M. R. . Mortazavi, and G. . Biabani, “An Operational Model for Utilizing Social Media to Enhance the Quality of Public Relations in the Insurance Industry”, IJIMOB, pp. 1–20, Jan. 2027, Accessed: July 29, 2026. [Online]. Available: https://journals.kmanpub.com/index.php/ijimob/article/view/5854