KMAN Publication Inc. (KMANPUB) Journal of Assessment and Research in Applied Counseling (JARAC) 8 Serial Number 29 2026 04 01 Using Artificial Chatbots as Academic Counselors; When Chatgpt Becomes an Academic Counselor (A Case Study of Chatgpt) Using Artificial Chatbots as Academic Counselors; When Chatgpt Becomes an Academic Counselor (A Case Study of Chatgpt) 1 8 10.61838/kman.jarac.2987 EN Journal Article 2025 08 04 <table> <tbody> <tr> <td> <p><strong>Objective:</strong> This research aimed to investigate the use of artificial intelligence chatbots, particularly ChatGPT, as academic counselors.</p> <p><strong>Methods and Materials:</strong> A qualitative case study design was employed, involving 10 unstructured interview sessions with ChatGPT across three iterative rounds of analysis. Comparative coding with a deductive approach was used to analyze ChatGPT’s responses to academic counseling scenarios.</p> <p><strong>Findings:</strong> The findings revealed thirteen subthemes organized under two main themes: strengths and weaknesses. Strengths included providing multifaceted perspectives, suggesting resources, and generating effective study strategies, while weaknesses included a lack of empathy, personal opinion, and foresight.</p> <p><strong>Conclusion:</strong> Although ChatGPT cannot replace professional counselors, results suggest it may function as a semi-professional academic counselor capable of delivering effective guidance in logical, non-emotional contexts. Validity was ensured by comparing ChatGPT’s responses with other AI chatbots, namely Perplexity, Gemini, and Copilot, and ensuring consistency across coding iterations.</p> </td> </tr> </tbody> </table> https://journals.kmanpub.com/index.php/jarac/article/download/2987/8667