The Effect of Chatbots and AI on The Self-Efficacy, Self-Esteem, Problem-Solving and Critical Thinking of Students

Abstract

This article delves into the multifaceted impacts of chatbots and AI in educational settings. It explores how these technologies, increasingly integrated into learning environments, influence key psychological aspects and cognitive skills among students. The review highlights the potential of chatbots in enhancing academic processes, offering personalized learning experiences, and serving as bridges to educational resources. However, it also raises concerns about the ethical use of such technologies. Focusing on psychological aspects, the article reviews literature suggesting that frequent and satisfying interactions with chatbots can enhance students' self-efficacy and engagement. Studies indicate that chatbots might improve self-efficacy in experimental settings and have indirect effects on health-related self-efficacy. In terms of self-esteem and self-confidence, the research presents mixed findings. While chatbots can positively affect body image and self-esteem among certain demographics, over-reliance on these technologies for social interaction or validation might negatively impact real human connections and individual confidence. The article also examines the impact of chatbots on problem-solving skills. Some studies suggest that AI chatbots can enhance problem-solving abilities, especially when integrated into educational systems. However, there is a risk that reliance on chatbots could limit users' exploration of alternative problem-solving strategies. Critical thinking is another area reviewed, with studies presenting diverse results. While some research indicates a positive influence of chatbots on critical thinking, others suggest limitations or context-dependent effects. The article concludes that while AI and chatbots offer transformative potential for enhancing student learning and engagement, their impact is complex and multifaceted. Future advancements in chatbot technology should aim to enhance their positive impact on users' psychological well-being and cognitive development, balancing the need for independent thinking and adaptability to complex problems.